Microsoft · Role-Based

Dynamics 365 Sales AI Consultant Associate

Microsoft Certified: Dynamics 365 Sales AI Consultant Associate

Level
Intermediate
Exams
Not listed
For
Business Analyst, Functional Consultant
Updated by Microsoft
31 Aug 2026

As a candidate for this Microsoft Certification, you design and configure AI-enhanced sales solutions by using Dynamics 365 Sales, Copilot in Dynamics 365 Sales, and agent capabilities to help sellers work more efficiently throughout the lead-to-cash process. You translate business requirements into practical seller workflows enhanced with conversational intelligence, predictive insights, guided automation, and secure data access. In this role, you work closely with sales, operations, and IT stakeholders to help ensure that solutions align with revenue goals and process optimization. You perfo

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