Microsoft · Specialty

Microsoft 365 Certified: Teams Support Engineer Specialty

Level
Intermediate
Exam
MS-740
For
Support Engineer
Updated by Microsoft
5 Feb 2025

Warning This certification and the renewal assessment are retired. Learn more . Candidates for this certification are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance. Candidates are expected to review logs and other data, infer the root cause of an issue, and provide a fix. Candidates should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to troubleshooting Microsoft Teams. In addition, candidates should

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