Microsoft 365 Certified: Teams Voice Engineer Expert is an advanced, role-based Microsoft certification for telecommunications professionals working with integrated communications using Microsoft Teams. Its subject areas include planning, designing, configuring, maintaining, and troubleshooting these solutions. The certification covers Microsoft Teams Phone with Calling Plans, Direct Routing, and Operator Connect, as well as Teams devices, audio and video conferencing, and voice migration. The listed exam is MS-720, and the associated product is Microsoft 365. The certification is retired, and its renewal assessment is also retired. The described candidate is familiar with telecommunications technologies and has experience with Microsoft Teams communications solutions. This credential therefore represents a specific Teams voice and communications skill set, but it is not a currently available certification or renewal path according to the listed status.
Who it is for
It was aimed at telecommunications professionals with Microsoft Teams communications experience and advanced voice engineering responsibilities.
What is good
- Covers Calling Plans, Direct Routing, and Operator Connect
- Includes Teams devices and audio/video conferencing
- Addresses voice migration
What to know first
- Certification is retired
- Renewal assessment is retired
Verdict
The credential covers a broad set of Teams voice and communications topics. Its retired status means it is not an active certification path.
