Casebook vs ServiceNow Event Management
| Casebook | ServiceNow Event Management | |
|---|---|---|
| Free plan | No | |
| Paid from | $29/mo | |
| Platforms | Android, api, iOS, macOS, Web, Windows | api, Web |
| Free plan | No | |
| Paid from | $29/user/mo | |
| Case intake forms | Yes | |
| Workflow automation | Yes | |
| Custom case fields | Yes | |
| Audit trail | Yes | |
| Reporting dashboards | Yes | |
| Mobile apps | Yes | |
| Deployment | cloud | |
| Alert deduplication | Yes | |
| Routing rules | Yes | |
| Alert enrichment | Yes | |
| Suppression rules | Yes |
Listed together in Best Case Management Software