Cognigy vs Plum Fuse
| Cognigy | Plum Fuse | |
|---|---|---|
| Platforms | api, self-hosted, Web | api, Web |
| Visual agent builder | Yes | |
| Knowledge grounding | Yes | |
| Human handoff | Yes | |
| Knowledge base | Yes | |
| Deployment channels | multichannel | |
| Visual flow builder | Yes | Yes |
| AI bot generation | Yes | |
| Knowledge-base answers | Yes | |
| Self-service data lookup | Yes | |
| Speech recognition | Yes | |
| API access | Yes | |
| Deployment | cloud |
Listed together in Best IVR Software