Comm100 Contact Center vs FreeScout

Comm100 Contact Center

7.9 #9 in Call Center Software

About Comm100 Contact Center

FreeScout

7.8 #13 in Help desk software

About FreeScout
Comm100 Contact CenterFreeScout
Free planNoYes
Free trialYesNo
Paid from$2.58/moFree
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, self-hosted, Web, Windowsapi
Free planNoYes
Shared inbox—Yes
SLA management—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes

Both are listed in Best Help Desk Software. On The Geeks Club, Comm100 Contact Center scores higher on our published basis.