Overview

Scantrust serves industrial goods, consumer packaged goods, wine and beverage, and lubricants. Its scope includes lot and batch tracking, supply-chain events, serialization, and end-to-end traceability, alongside connected packaging. That combination can bring customer-facing product information and operational tracking into one platform, but may be more than a business needs for a basic batch log.

Its Digital Product Passport tools are built around QR code generation, URL management, landing pages, and dynamic content. A REST API and other integration tools can connect DPPs to PIM, ERP, and e-commerce data. Compatible systems span manufacturing, hardware, logistics, CRM, product data, CMS, commerce, analytics, middleware, and identity providers.

Key features

E-labels and product information

E-label plans include compliance templates, automatic translation into 24 languages, customizable landing pages, and real-time content changes without reprinting QR codes. This is useful when information needs to stay current across markets after packaging is in circulation. Each e-label is tied to one SKU; units of that SKU can share it across countries. That structure helps standardize information internationally, but businesses should match their SKU needs to the annual label allowance.

Enterprise controls and support

The e-label Enterprise plan adds smart redirection, advanced analytics, bulk creation, QR Manager, custom URLs and domains, onboarding, and user teams. It also includes a dedicated customer support manager and an SLA with uptime guarantees and response times. These services suit larger deployments that need operational support and more control; Enterprise requires a conversation with sales.

Apps and developer tools

Consumers can use the Scantrust Scan app, while QA, operations, and inspection teams have a separate enterprise app. Both are available for iOS and Android. The DevPortal provides a QR Generator for Windows, Mac, and Linux, plus consumer SDKs and APIs, giving technical teams options beyond the mobile apps.

Security and privacy

Enterprise terms commit Scantrust to maintaining administrative, physical, technical, and organizational measures designed to prevent unauthorized access, use, alteration, or disclosure of customer data. Its privacy policy describes GDPR lawful bases and says scan and server log data are retained for 100 days.

Pricing

Scantrust has no free plan, but offers a 90-day trial. Business and Premium prices are billed annually and exclude VAT.

Plan	Price	What it includes
Free trial	0.00 EUR for 90 days	Trial period
Business 30	230.00 EUR per year	30 e-labels per year
Business 50	360.00 EUR per year	50 e-labels per year
Business 100	500.00 EUR per year	100 e-labels per year
Premium	1500.00 EUR per year	Unlimited e-labels
Enterprise	Custom pricing	Premium enterprise features, SLA with uptime guarantees and response times, and a dedicated customer support manager

Business 30 is the lowest-cost annual option for a small deployment that can stay within 30 labels. Business 50 and Business 100 raise the annual allowance for growing SKU catalogs, while Premium removes the e-label cap for 1500.00 EUR per year. Since each label is tied to one SKU, estimate the number of distinct SKUs needing labels, not just the number of markets where products will be sold. Teams needing Enterprise features and its support commitments should ask sales for pricing.

Platforms

Scantrust supports Android, iOS, Linux, macOS, web, Windows, and API access. Its consumer and enterprise mobile apps cover scanning and field workflows, while the QR Generator and APIs support desktop and integration work.

Who it's for

Scantrust is a strong fit for manufacturers that need product-facing information, anti-counterfeit measures, or transparent supply-chain tracking in the same connected-packaging program. Its e-label translation and cross-country SKU sharing suit companies selling the same product in multiple markets. The annual label quotas and per-SKU model are less suitable for businesses with unpredictable catalogs or only a small, basic tracking need.

Pros and cons

Pros: E-label content can be updated without reprinting QR codes, which helps keep information current on packaging already in circulation.
Pros: Automatic translations into 24 languages and shared labels for the same SKU across countries support multinational product programs.
Pros: Lot and batch tracking, supply-chain events, serialization, and end-to-end traceability extend beyond customer-facing QR pages.
Pros: Enterprise combines advanced QR and analytics tools with onboarding, user teams, an SLA, and a dedicated support manager.
Cons: There is no free plan, and the trial lasts 90 days, so ongoing use requires a paid plan.
Cons: Business plans cap annual e-label volume, and each label covers one SKU; companies with many SKUs may need Premium or Enterprise.
Cons: Enterprise pricing requires contacting sales, making it harder to compare costs in advance.

Alternatives

For a narrower focus on traceability, compare Product Traceability Software and Product Serialization Software.

LotThread is worth considering when a web-based, free starting point for materials and batch tracking is more important than Scantrust’s e-label and connected-packaging scope; its Starter plan covers one facility and three users.
ReposiTrak Traceability Network may suit retailers and wholesalers seeking free network access, or suppliers comparing a traceability option with a no-setup-fee supplier plan.
TraceSense is an alternative for teams seeking a CMMS focused on asset maintenance, work orders, and reporting rather than connected packaging.
Wholechain is another freemium traceability option, with an Essentials plan specifying product, location, user, document, event, and retention allowances.
Systech Traceability is an alternative for organizations evaluating a paid traceability platform.
TraceLink Track and Trace is another paid option for teams comparing track-and-trace platforms.
INSAP TraceChain is another paid alternative.
ProLinc is another paid alternative.

Verdict

Choose Scantrust if your manufacturing business needs QR-linked product information and supply-chain traceability, particularly when e-labels must serve multiple markets or change without reprinting. Its breadth and language support are compelling, but annual SKU-linked quotas make Business plan sizing essential, and companies that need unlimited labels must budget for Premium or seek custom Enterprise pricing. Look elsewhere if you need a free ongoing plan or only a straightforward batch-tracking tool.

	FoodTraze	Scantrust
Free plan		No
Free trial		Yes
Paid from		€19.17/mo
Platforms	Android, api, Linux, macOS, self-hosted, Web, Windows	Android, api, iOS, Linux, macOS, Web, Windows
Lot and batch tracking	Yes	Yes
Recall management	Yes
Supply-chain events	Yes	Yes
Traceability scope	end_to_end	end_to_end
Free plan		No
Serialization support		Yes

FoodTraze vs Scantrust

FoodTraze

Scantrust