FreeScout vs Jitbit Helpdesk

FreeScout

7.8 #13 in Help desk software

About FreeScout

Jitbit Helpdesk

8.0 #10 in Help desk software

About Jitbit Helpdesk
FreeScoutJitbit Helpdesk
Free planYesNo
Free trialNoYes
Paid fromFree$24/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, Linux, self-hosted, Web, Windows
Free planYesNo
Shared inboxYes—
SLA managementYesYes
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Paid from—$24.92/user/mo

Both are listed in Best Help Desk Software. On The Geeks Club, Jitbit Helpdesk scores higher on our published basis.