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Freshservice vs OTRS

Freshservice

8.3 #9 in IT Asset Management Software

About Freshservice

OTRS

5.4 #58 in IT Knowledge Base Software

About OTRS
FreshserviceOTRS
Free planNoNo
Free trialYesNo
Paid from$19/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, WebWeb, Linux
Free planNoNo
Single sign-onYes—

Both are listed in Best IT Knowledge Base Software, Best IT SLA Management Software, Best IT Change Management Software, Best IT Problem Management Software, Best CMDB Software, Best IT Service Catalog Software. On The Geeks Club, Freshservice scores higher on our published basis.