HaloITSM vs Track-It!

HaloITSM

6.7 #29 in IT Knowledge Base Software

About HaloITSM

Track-It!

5.8 #40 in IT Help Desk Software

About Track-It!
HaloITSMTrack-It!
Free planNoNo
Free trialYesNo
Paid from£66/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, self-hosted, WebWeb, Windows, Android, iOS
Free planNoNo
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYes—
Approval workflowsYesYes
Mobile appsYesYes

Both are listed in Best IT Help Desk Software. On The Geeks Club, HaloITSM scores higher on our published basis.