Help Scout vs Kapture Self-Serve

Help Scout

8.1 #23 in Knowledge base software

About Help Scout

Kapture Self-Serve

5.4 #42 in Customer Self-Service Software

About Kapture Self-Serve
Help ScoutKapture Self-Serve
Free planYes
Free trialYes
Paid from$25/mo
PlatformsapiWeb
Free planYesNo
Customer portalYes
Paid from$25/user/mo
Shared inboxYes
SLA managementYes
Help centerYes
Ticket automationYes
API accessYes
Included agent seats5
Publishing audienceCustomers
Article limit10 articles
SSO supportYes
Guided workflowsYes
Automated resolutionYes

Listed together in Best Customer Self-Service Software