Help Scout vs Maxdesk

Help Scout

8.1 #22 in Knowledge base software

About Help Scout

Maxdesk

6.7 #11 in Shared Inbox Software

About Maxdesk
Help ScoutMaxdesk
Free planYesYes
Free trialYesNo
Paid from$25/mo$20/mo
Open sourceNoNo
PlatformsapiWeb
Free planYesYes
Paid from25 /user/mo—
Shared mailboxes—1
Internal comments—Yes
Assignment automation—Yes
Mail platforms—standalone

Both are listed in Best Shared Inbox Software. On The Geeks Club, Help Scout scores higher on our published basis.