Help Scout vs OwlDesk

Help Scout

8.1 #22 in Knowledge base software

About Help Scout

OwlDesk

5.8 #26 in Customer Self-Service Software

About OwlDesk
Help ScoutOwlDesk
Free planYesNo
Free trialYesNo
Paid from$25/mo$42/mo
Open sourceNoNo
PlatformsapiWeb
Free planYesNo
Customer portalYesYes
Guided workflows—Yes
Automated resolution—Yes
Knowledge sources—help_center
Supported languages—9 languages

Both are listed in Best Customer Self-Service Software. On The Geeks Club, Help Scout scores higher on our published basis.