iTop vs OTOBO

iTop

7.2 #3 in IT Knowledge Base Software

About iTop

OTOBO

6.0 #27 in IT Help Desk Software

About OTOBO
iTopOTOBO
Free planYesNo
Free trialNoNo
Paid fromFree—
Open sourceNoNo
Platformsapi, Linux, macOS, self-hosted, Web, WindowsWeb, Linux
Free planYesYes
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYesYes
Approval workflowsYesYes

Both are listed in Best IT Help Desk Software, Best IT Change Management Software. On The Geeks Club, iTop scores higher on our published basis.