iTop vs TechExcel ProjectOne ALM

iTop

7.2 #3 in IT Knowledge Base Software

About iTop

TechExcel ProjectOne ALM

7.1 #5 in IT Problem Management Software

About TechExcel ProjectOne ALM
iTopTechExcel ProjectOne ALM
Free planYesNo
Free trialNoYes
Paid fromFree$10/mo
Open sourceNoNo
Platformsapi, Linux, macOS, self-hosted, Web, WindowsAndroid, iOS, self-hosted, Web, Windows
Free planYesNo
Paid from—20 /user/mo
Root-cause analysis—Yes
Known-error database—Yes
Workaround tracking—Yes
Incident linking—Yes
Permanent-fix tracking—Yes
Deployment options—hybrid

Both are listed in Best IT Problem Management Software. On The Geeks Club, iTop scores higher on our published basis.