Overview

Loqlee’s Spa & Wellness vertical serves day spas, medical spas, massage parlours and wellness retreats. Businesses select a vertical and add modules that share data automatically, connecting spa workflows with functions such as customer management, inventory and accounting.

That connected approach is useful when a spa wants appointments, memberships and retail operations to work together. It is less compelling for a business seeking only straightforward appointment scheduling, and Professional’s five-module allowance makes module selection an important part of the buying decision.

Key features

Scheduling and customer intake

Treatment-room and therapist scheduling includes conflict detection, which helps operators coordinate scarce rooms and staff. Digital intake and consent forms support customer paperwork, while real-time wet-area capacity monitoring addresses shared spaces where occupancy needs to be tracked.

Memberships, retail and reporting

The spa vertical supports packages, memberships, multi-visit passes, gift vouchers and auto-renewals. These options suit businesses selling repeat visits or prepaid services, although the plan information does not say which specific membership capabilities are included at each tier.

Revenue analytics can be broken down by treatment, therapist and room, giving operators several ways to review business activity. Retail inventory is linked to treatment recommendations, a useful connection for spas that sell products alongside services. WhatsApp integration and SMS notifications support customer communication; connections span booking, POS, CRM, inventory, accounting, memberships, marketing, analytics and HR modules.

Apps, API and security

Loqlee identifies B2B business and B2C customer apps for iOS and Android. REST API access includes webhooks and SDK support, which may suit businesses connecting the platform to other systems. The platform describes AES-256 encryption, role-based access controls, audit trails and SOC 2 compliant infrastructure. Its privacy policy also describes TLS 1.2+ encryption in transit and PCI DSS-compliant payment processors.

Pricing

Starter is free forever. It includes one vertical, up to three staff accounts, the B2B admin app and B2C customer app, basic order and booking management, notifications and alerts, identity and access management, KYC onboarding, help-centre access and community support. Starter is free forever for single-location businesses, making it a practical fit for a small operation that can stay within the three-account cap. The trade-off is limited staff capacity and the absence of the module choice and priority support offered at the next tier.

Professional costs 49.00 USD per month, billed per month. It includes unlimited staff accounts, a choice of any five common modules and priority email support. It suits growing teams that need more than three staff accounts, but the five-module limit means it may not cover every connected business function an operator wants.

Enterprise has custom pricing. It includes all 21 common modules, chain and franchise management, multi-location operations, custom integrations, a dedicated account manager, SLA-backed support, custom onboarding and training, data migration assistance and white-label options. This tier is the relevant choice for multi-site or franchise operators needing broader module access and tailored implementation; its custom pricing requires a separate quote.

Professional and Enterprise have 14-day free trials. Starter is free rather than a time-limited trial.

Platforms

Loqlee is available on Android, iOS and through an API. The business and customer mobile apps address different sides of a spa’s operation, while API access provides a route for integrations.

Who it's for

Loqlee is a strong fit for spas and wellness businesses that want scheduling, intake, memberships, retail links and reporting in a connected platform. Small, single-location businesses can begin on Starter if three staff accounts are enough. Larger teams can use Professional for unlimited staff, provided five common modules cover their needs. Multi-location businesses that need chain management, all modules or custom integrations should consider Enterprise.

It is a weaker fit for operators who want a narrowly focused booking tool or who need a larger module set without moving to custom pricing.

Pros and cons

Pros: Starter is free forever for single-location businesses and includes booking management, both app types and support access.
Pros: Spa-specific scheduling includes conflict detection, while wet-area capacity monitoring addresses shared facility use.
Pros: Membership options, treatment-linked inventory and revenue analytics connect services with repeat business and retail operations.
Cons: Starter caps accounts at three, so teams that outgrow that limit must move to a paid tier.
Cons: Professional costs 49.00 USD per month and limits the choice to five common modules.
Cons: Enterprise pricing is custom, which makes the cost of its expanded modules and multi-location features dependent on a quote.

Alternatives

Spa Management Software is a broader category to explore when comparing options beyond Loqlee.

inyad may be a better fit for businesses focused on POS and payment processing, with a free inyad Pay plan in Morocco and inyad POS listed at 149.00 MAD.
Salonist is worth considering for appointment-led businesses: its free Market Place Listing includes 50 appointments per month, online booking and staff scheduling, while Essential costs 59.00 USD per mo.
LABÉAU may suit buyers seeking a paid platform with online bookings, WhatsApp reminders, client records and reporting; its Silver plan is 174.92 MYR per month on a 12-month plan.
Orbis Salon is an alternative for a very small team willing to work within Lite’s one-staff, one-location and 30-booking monthly limits, at 4.99 GBP per month.
Vi-Office PMS Spa is another free option for web-based spa bookings, room assignments, commissions and billing, with inactivity and data-deletion terms to consider.
Cloud Studio Manager may appeal to businesses seeking a free platform with unlimited users and no tiers or paid add-ons.
DaySmart Med Spa is a paid alternative with a Basic plan at 29.00 USD per month for one user and features including scheduling, online booking, reminders and payments.
SimpleSpa is a paid alternative with a Basic monthly plan at 10.00 USD per month for one staff member or professional and all features.

Verdict

Choose Loqlee if you run a spa or wellness business and want appointments, memberships and related operations connected rather than split across separate tools. Starter makes a sensible free entry point for a single location with no more than three staff accounts; Professional is the step up for unlimited staff, but its five-module cap is the key constraint. Look elsewhere if you need only basic booking or want to avoid choosing between modules.

	Loqlee	Vi-Office PMS Spa
Free plan	Yes	Yes
Free trial	Yes
Paid from	$49/mo	Free
Platforms	Android, api, iOS	Web
Free plan	Yes	Yes
Paid from	49 /mo
Online booking	Yes	Yes
Therapist scheduling	Yes	Yes
Treatment room scheduling	Yes	Yes
Membership billing	Yes	Yes
Package management	Yes	Yes
Retail POS	Yes
Gift cards	Yes

Loqlee vs Vi-Office PMS Spa

Loqlee

Vi-Office PMS Spa