ManageEngine SupportCenter Plus vs Znuny

ManageEngine SupportCenter Plus

7.8 #14 in Help desk software

About ManageEngine SupportCenter Plus

Znuny

7.2 #31 in Help desk software

About Znuny
ManageEngine SupportCenter PlusZnuny
Free planYesYes
Free trialNoNo
Paid from$100/mo$374.92/mo
Open sourceNoNo
Platformsapiapi, Linux, self-hosted, Web
Free planYesYes
Paid from$100/user/mo—
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats5—
Shared inbox—Yes

Both are listed in Best Help Desk Software. On The Geeks Club, ManageEngine SupportCenter Plus scores higher on our published basis.