Marval MSM vs Matrix42 FastViewer
| Marval MSM | Matrix42 FastViewer | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | €45/mo |
| Open source | No | No |
| Platforms | Web | Android, iOS, macOS, self-hosted, Web, Windows |
| Free plan | — | No |
| SLA scope | — | both |
| Escalation automation | — | Yes |
| Business-hour calendars | — | Yes |
| Multi-level SLAs | — | Yes |
| SLA reporting | — | Yes |
| API access | — | Yes |
Both are listed in Best IT SLA Management Software, Best IT Change Management Software, Best Enterprise Service Management Software. On The Geeks Club, Matrix42 FastViewer scores higher on our published basis.