OTRS vs Scribe
| OTRS | Scribe | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | $1,713/mo |
| Open source | No | No |
| Platforms | Web, Linux | api, extension, macOS, Web, Windows |
| Free plan | No | Yes |
| Paid from | — | 13 /user/mo |
| AI-powered search | — | Yes |
| Single sign-on | — | Yes |
Both are listed in Best IT Knowledge Base Software. On The Geeks Club, Scribe scores higher on our published basis.