Parloa vs Stept

Parloa

5.8 #34 in AI Customer Service Agents

About Parloa

Stept

7.7 #48 in Chatbot Builders

About Stept
ParloaStept
Free planNoYes
Free trialNoNo
Paid from—$19/mo
Open sourceNoNo
PlatformsWebWeb
Supported channelsvoice, chat, messenger, apps—
Workflow actionsYes—
Human handoffYesYes
Voice supportYes—
Multilingual supportYes—
API accessYes—
Free plan—Yes

Both are listed in Best AI Customer Service Agents. On The Geeks Club, Stept scores higher on our published basis.