Overview

Reviewgrower is a reputation-management platform for businesses that want to collect, monitor and respond to online reviews, with tools for sharing reviews and branding an agency service. It suits operators who want review requests and responses in one workflow, especially agencies managing client reputations.

Its appeal is the mix of outreach, monitoring and promotion; its practical ceiling depends on location, seat and SMS limits. Small operators can start free, while businesses that need broader capacity should weigh the paid tiers against their actual workload.

Key features

Review monitoring covers Google Business Profile, Yelp, Facebook, BBB, Citysearch, Foursquare, TripAdvisor and other documented review platforms. Reviewgrower describes a choice of more than 80 sources, while Grow specifies 85+ external review website integrations and unlimited review profiles. That breadth can reduce the need to check each review channel separately, but the plan determines how much of it a team can use.

Automated request campaigns can use built-in templates or templates a business creates. The AI response feature supplies three suggested replies for a user to choose from, so it helps draft responses without removing the user's role in selecting one. Sentiment analysis provides another way to assess feedback.

For review promotion, users can customize designs, connect social accounts and choose sharing frequency. A shared inbox places review requests, private feedback and SMS replies in a customer interaction timeline, which can help teams follow customer communications in context. Integrations include Automate.io, Integrately, Integromat, Pabbly, Tray.io, Zapier and webhooks.

Eligible plans include branding options such as custom branding, custom domains, white-label webhook URLs and custom CSS. That is relevant to agencies selling reputation services under their own name, rather than businesses seeking only an internal review tool.

Pricing

The free plan costs 0.00 USD per free and includes one location, limited email, three review profiles, 100 monthly grid rank tracker credits, one user, five monthly video reviews and a review widget. It is a useful low-commitment starting point, but the single seat and small profile and activity allowances make it a poor fit for a growing team.

Lite costs 37.00 USD per month for one location, five review profiles, unlimited email requests, 200 SMS requests and one user. It removes the free plan's limited-email constraint and adds SMS, but retains the one-location, one-user ceiling. This tier best fits a solo operator with modest review volume.

Grow costs 77.00 USD per month. It includes one location, unlimited review profiles, 2,000 SMS requests, an SMS inbox, 85+ external review website integrations, GEO Grid Rank Tracker, priority support and five users. The higher SMS allowance, added team seats and expanded source coverage make it the more capable choice for a small team; it still covers only one location.

Scale costs 97.00 USD per month and includes 20 locations, 7,500 SMS requests and 10 users. Additional locations cost $10 p/m. For multi-location businesses, this is the clearest step up from Grow, though teams needing more than ten users or more than 20 locations should account for the added-location charge.

Agency & Resellers costs 199.00 USD per month, billed monthly; additional locations start at $10 per month. The agency focus and white-label options suit resellers who need a branded client service, but the stated price and location charge should be compared with the agency's expected client footprint. A free trial is available. Paid plans include a self-serve knowledge base, with priority support on Grow and Scale.

Platforms

Reviewgrower is available on web and through an API. The API may suit businesses connecting the service to their own workflows; the web platform serves teams managing review activity directly.

Who it's for

Reviewgrower is most compelling for businesses that actively request reviews and want to monitor, respond to and promote them in a single service. Lite suits a one-person operation with one location; Grow is a better fit when a team needs more seats, review profiles and SMS capacity; Scale targets businesses managing multiple locations. Agencies have a dedicated Agency & Resellers tier and white-label features for client-facing work.

It is less suitable for teams whose needs exceed the listed location or seat limits, or for buyers who want a broader multi-location allowance at the entry tiers: Free, Lite and Grow each cover one location.

Pros and cons

Pros: Broad review-source coverage, including major review platforms and a choice of more than 80 sources, helps consolidate monitoring.
Pros: Campaign templates, three AI-suggested responses, sentiment analysis and review sharing span collection through promotion.
Pros: Grow and Scale raise SMS and user allowances substantially, and Scale supports 20 locations.
Pros: Agency branding options give resellers a way to present the service under their own identity.
Cons: Free and Lite allow only one user, and the first three plans cover just one location, limiting team and branch growth.
Cons: SMS request allowances differ sharply by tier, from 200 on Lite to 2,000 on Grow and 7,500 on Scale, so SMS-heavy use can push buyers to a higher-priced plan.
Cons: The free plan's three review profiles, limited email and five monthly video reviews constrain sustained use.

Alternatives

Reviewshake is worth considering for buyers who prefer a paid entry plan: its Starter costs 29.00 USD per month and includes one location, one user, up to three review sources and 250 monthly email invitations, with a free trial but no free plan.

Podium Webchat may suit buyers who want a freemium option across a wider range of platforms; its paid pricing is custom quote.

UpBlick is an alternative for businesses prioritizing WhatsApp review outreach: its Starter costs 19.00 USD per month and includes one location, 100 customers, 400 monthly WhatsApp review requests and reminders, and 100 monthly AI review responses.

RepuClinic offers a 90-day free pilot with no obligation to continue, making it an option for buyers who want a defined trial period before considering its 197.00 USD per month Premium plan.

Sadakom is another paid alternative, with a Starter plan at 199.00 SAR per month for one location, one user, 100 monthly requests, 200 AI replies and 100 bundled message credits.

Broadly Reputation may suit teams looking for review management on Google and Facebook, with Standard at 79.00 USD per month and Pro at 89.00 USD per month.

Trustmary offers a freemium option with a Solo plan that includes five monthly survey responses, 200 monthly widget views, review import, website review display, feedback and review collection, and a review page.

Birdeye is another web-based alternative.

For broader category browsing, see Review Management Software and Online Reputation Management Software. Businesses focused on salon-specific choices can browse Salon Reputation Management Software.

Verdict

Reviewgrower is a strong fit for a business or agency that wants review requests, monitoring, response suggestions and sharing tools together, with a clear path from a free plan to multi-location capacity. Its main reason to choose is the breadth of the workflow and its agency branding options; its main reason to look elsewhere is the tight one-location and one-user ceiling on cheaper tiers, alongside SMS limits that make higher-volume use dependent on a pricier plan.

	Reviewgrower	Wiremo
Free plan	Yes	No
Free trial	Yes	Yes
Paid from	$30.83/mo	—
Open source	No	No
Platforms	api, Web	Web
Free plan	Yes	No
Paid from	$37/mo	$16.99/mo
Location limit	1 locations	—

Reviewgrower vs Wiremo

Reviewgrower

Wiremo