ServiceCore vs TechExcel ProjectOne ALM

ServiceCore

5.2 #41 in IT Problem Management Software

About ServiceCore

TechExcel ProjectOne ALM

7.1 #5 in IT Problem Management Software

About TechExcel ProjectOne ALM
ServiceCoreTechExcel ProjectOne ALM
Free planNoNo
Free trialNoYes
Paid from—$10/mo
Open sourceNoNo
PlatformsWebAndroid, iOS, self-hosted, Web, Windows
Free planNoNo
Paid from—20 /user/mo
Root-cause analysis—Yes
Known-error database—Yes
Workaround tracking—Yes
Incident linking—Yes
Permanent-fix tracking—Yes
Deployment options—hybrid

Both are listed in Best IT Problem Management Software. On The Geeks Club, TechExcel ProjectOne ALM scores higher on our published basis.