Spiceworks Cloud Help Desk vs Zammad

Spiceworks Cloud Help Desk

5.7 #40 in IT Help Desk Software

About Spiceworks Cloud Help Desk

Zammad

7.0 #10 in IT Knowledge Base Software

About Zammad
Spiceworks Cloud Help DeskZammad
Free planNoNo
Free trialNoYes
Paid from—€7/mo
Open sourceNoNo
PlatformsWeb, Android, iOSapi, Linux, self-hosted, Web
Free planYesYes
Single sign-onNoYes
Mobile appsYes—
SLA management—Yes
Knowledge base—Yes
Employee portal—Yes

Both are listed in Best IT Help Desk Software. On The Geeks Club, Zammad scores higher on our published basis.