71lbs

5.7easy start · #20 of 32
in Shipping Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on api, Web.

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71lbs is ranked #20 of 32 in shipping software on The Geeks Club. It runs on API, Web. There is no free plan.

71lbs plans and pricing

All plans

SMB $40 40% of savings recovered Up to $300K annual spend · Late delivery refunds (FedEx & UPS) · Lost and damaged refunds · No upfront cost · Cancel anytime 71lbs.com · 4 Oct 2026

Enterprise Not published Custom pricing based on your spend & mix Over $300K annual spend · Contract negotiations with FedEx & UPS · Dedicated account manager 71lbs.com · 4 Oct 2026

Compared on shipping software

Shipment tracking: Yes
Shipping automation: Yes

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The record

What it does: 71lbs helps companies reduce shipping costs by recovering late delivery refunds, negotiating carrier rates, and providing SMB group savings.
Automated refund recovery: It tracks FedEx and UPS shipments, files claims when deliveries miss guarantees, and sends weekly refund reports.
Carrier account setup: Customers connect FedEx and UPS accounts using their carrier credentials; 71lbs says setup takes about two minutes and requires no downloads.
Rate negotiation: 71lbs analyzes shipping data to benchmark rates and gives customers guidance for negotiating directly with FedEx and UPS.
Lost and damaged claims: For lost or damaged shipments, it uses software and specialists to follow claims, and says approval rates are 70%+.
Claim limits: The page lists automatic coverage up to $100 and says higher-value items require purchasing the carrier's Declared Value; inadequate packaging, prohibited items, and acts of God are not covered.
SMB shipping discounts: The SMB Savings Program advertises 14%–21% savings, with no volume minimums or long-term contract.
Dashboard and API: 71lbs says its dashboard, reporting, and API provide shipping analytics, discount benchmarks, and savings opportunities.
Refund timing and billing: The FAQ says refunds typically appear within 2–4 weeks of activation and the service fee is invoiced separately at month end.
Support: 71lbs lists email and phone support and says chat is available Monday–Friday, 8:30 a.m.–5:00 p.m. EST.
Company identity: The site identifies the business as 71lbs, Inc.; its privacy page says 71 Pounds, Inc. is a Delaware corporation.
Headquarters: Fort Lauderdale, Florida, United States

Where it ranks on The Geeks Club

Best Shipping Software in 2026#20 of 32

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Sources

71lbs.com· checked 4 Oct 2026
71lbs.com/late-delivery/· checked 4 Oct 2026
71lbs.com/contract-negotiations/· checked 4 Oct 2026
71lbs.com/lost-damaged/· checked 4 Oct 2026
71lbs.com/smb-savings/· checked 4 Oct 2026
71lbs.com/about-us/· checked 4 Oct 2026
71lbs.com/faq/· checked 4 Oct 2026
71lbs.com/contact-us/· checked 4 Oct 2026
71lbs.com/private-policy/· checked 4 Oct 2026
71lbs.com/pricing-preview/· checked 4 Oct 2026