Avaya Cloud Office

7.8easy start · #34of 174
in Business Phone Systems

Well documentedyes
Runs where you workyes

Runs on Android, iOS, Mac, Web, Windows.

Avaya Cloud Office is ranked #34 of 174 in business phone systems on The Geeks Club, made by Avaya Cloud Office (Morristown, New Jersey, USA). It runs on Android, iOS, macOS, Web, Windows.

Avaya Cloud Office plans and pricing

All plans

Essentials Up to 20 users news.avaya.com · 22 Sept 2026

Standard No limit on number of users · Up to 100 meeting participants · Up to 24-hour meeting duration news.avaya.com · 22 Sept 2026

Premium Up to 8-digit extensions · Up to 200 meeting participants news.avaya.com · 22 Sept 2026

Compared on business phone systems

Free plan: No
Included users: 20 users
Business numbers: multiple
Auto attendant: Yes
Call routing: custom
Voicemail transcription: Yes
Desktop and mobile apps: Yes

Best Avaya Cloud Office alternatives

See all 20

Microsoft Teams Lesson 19.1 VitalPBX Lesson 29.0 Talkroute Lesson 38.9 3CX Lesson 48.8 Vodia PBX Lesson 58.8 Freshcaller Lesson 68.8

The record

Product: Avaya describes Cloud Office as a cloud communications platform combining voice, video, messaging, meetings, and collaboration.
Phone features: The mobile app supports call history, voicemail, call recordings, call transfer, call parking, and call flip between devices.
Messaging and collaboration: The desktop app includes direct and team messaging, file sharing, tasks, meetings, phone calls, text messaging, and fax.
Integrations: Avaya lists integrations across CRM, customer support, productivity, collaboration, and automation apps, with examples including Office 365, G Suite, and Salesforce.
Integration limitation: Avaya states third-party integrations are outside the service and are not covered by its listed agreements, including its data processing and service level agreements.
Desktop platforms: Avaya’s download instructions offer the desktop app for Windows or Mac.
Mobile platforms: Avaya says the mobile app is available for Android and iOS devices.
Browser access: Avaya’s support article says users can access the unified app features through a browser login without a download.
Meeting security: Administrators can enable end-to-end encryption for scheduled meetings, and the mobile app offers end-to-end encryption settings for meetings and calls.
Data locations: Avaya says Cloud Office data is stored in multiple locations in the EU, UK, or US, with specific locations depending on contracted services and geography.
Support: Avaya lists UK support hours as Monday to Friday, 8:00 AM to 5:00 PM local time, with after-hours technical support for service outages through its OneCare portal or by phone.
Intended customers: Avaya presents Cloud Office as a solution for business communications and describes an offer for existing Avaya customers migrating to the service.
Pricing caveat: The pricing page’s promotional terms say its offer applied to agreements executed by June 27, 2023.
Headquarters: Morristown, New Jersey, USA

Where it ranks on The Geeks Club

Best Business Phone Systems in 2026#34 of 174

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Sources

avaya.com/en/trust-center/compliance/dora/avaya-s· checked 11 Oct 2026
documentation.avaya.com/en-us/home/bundle/avaya-cloud-office-de· checked 11 Oct 2026
documentation.avaya.com/en-us/home/bundle/avaya-cloud-office-de· checked 11 Oct 2026
support.avaya.com/css/public/documents/101086373· checked 11 Oct 2026
documentation.avaya.com/en-us/home/bundle/avaya-cloud-office-de· checked 11 Oct 2026
documentation.avaya.com/en-us/home/bundle/avaya-cloud-office-de· checked 11 Oct 2026
support.avaya.com/public/index· checked 11 Oct 2026
documentation.avaya.com/en-us/home/bundle/avaya-cloud-office-se· checked 11 Oct 2026
news.avaya.com/cp-uk-exclusive-aco-reg· checked 11 Oct 2026
avaya.com/en/uk/products/cloud-office/· checked 7 Oct 2026
news.avaya.com/cp-aco-all-in-one-cloud-reg· checked 22 Sept 2026