Bazaarvoice Ratings & Reviews

7.6easy start · #39of 165
in Review Management Software

Well documentedyes
Runs where you workno

Runs on api, Web.

Bazaarvoice Ratings & Reviews is ranked #39 of 165 in review management software on The Geeks Club, made by Bazaarvoice Ratings & Reviews (Austin, Texas, USA). It runs on API, Web.

Bazaarvoice Ratings & Reviews plans and pricing

All plans

Enterprise Expanded platform flexibility · Premium Client Success offerings bazaarvoice.com · 2 Oct 2026

Essentials Out-of-the-box collection and display templates · Insights + Reports · Standard support bazaarvoice.com · 2 Oct 2026

Advanced Questions & Answers · Text message review collection · Dedicated Client Success support bazaarvoice.com · 2 Oct 2026

Compared on review management software

Emotion detection: Yes
Aspect-based sentiment: Yes
API access: Yes

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The record

Purpose: Bazaarvoice Ratings & Reviews helps brands and retailers collect, display, distribute, and receive product ratings and reviews.
Collection: Multi-product submission forms let shoppers submit ratings, reviews, questions, photos, and videos for multiple purchased products.
Review Highlights: Review Highlights uses natural language processing and industry-specific sentiment analysis to summarize review features as pros and cons.
Display: The product page describes review displays as photo-first, mobile-responsive, and built for SEO.
Reporting: Insights & Reports provides reporting and analytics on UGC sales impact, sentiment, and product innovation opportunities.
Syndication: Brands can distribute reviews across Bazaarvoice’s retailer network, and retailers can receive content from brands in the network.
Intended users: The product is designed for brands and retailers that want to gather customer feedback and display it across online shopping channels.
Shopify integration: The Shopify integration connects Bazaarvoice to a storefront and synchronizes product catalog, order data, and customer feedback.
API availability: The package descriptions state that Enterprise clients have access to a package of APIs, including Conversations, Response, Mobile SDKs, and Webhooks.
API limit: Access to the Response API requires the Enterprise package, and using it requires building an application and having substantial technical resources.
Security: Bazaarvoice says it is certified to ISO/IEC 27001:2013 and maintains an incident response plan that is regularly updated and tested.
Data storage: Bazaarvoice’s security FAQs state that all data is stored in AWS data centers.
Support: The product page says the Advanced package includes guidance from dedicated Client Success support and Enterprise includes premium Client Success offerings.
Headquarters: Austin, Texas, United States

Where it ranks on The Geeks Club

Best Review Management Software in 2026#39 of 165
Best Review Generation Software in 2026#20 of 31
Best UGC Platforms in 2026#19 of 28
Best Product Review Software in 2026#18 of 23
Best AI Sentiment Analysis Software in 2026#13 of 22

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Sources

bazaarvoice.com/products/ratings-and-reviews/· checked 2 Oct 2026
bazaarvoice.com/partners/shopify/· checked 2 Oct 2026
bazaarvoice.com/legal/package-descriptions/· checked 2 Oct 2026
developers.bazaarvoice.com/v1.0-ResponseAPI/docs/home· checked 2 Oct 2026
bazaarvoice.com/company/trust/security/· checked 2 Oct 2026
bazaarvoice.com/company/trust/faq/· checked 2 Oct 2026
bazaarvoice.com/products/product-sentiment-api/· checked 28 Sept 2026