Bicom Systems SIP Monitoring (sipMON) is a SIP and RTP packet sniffer for ITSPs, designed to work with PBXware. It analyzes jitter, delay variation, and packet loss, then predicts call quality on the MOS scale. Configurable alerts can help teams respond to quality issues. sipMON tracks calls and saves CDR records to an ODBC-supporting database. Records can include duration, codec, caller details, SIP agent, last SIP response, RTP source addresses, MOS, delay and loss distributions, and WAV or PCAP download commands. SIP signaling and RTP packets can be saved as individual PCAP files. The software can record calls, decode speech, play it in the GUI, or save it as WAV. G.711 alaw and ulaw are listed, with commercial plugins for G.729a, G.723, iLBC, Speex, and GSM. The product page describes sipMON as a C++ program designed to handle thousands of simultaneous calls. Real-time monitoring of ongoing calls is marked beta and requires the latest sipMON with the TCP manager port enabled. It is paid, with pricing on request, and is listed for Linux and self-hosted deployment.
Who it is for
sipMON is for ITSPs seeking to monitor and troubleshoot VoIP call quality, particularly in PBXware environments. It suits teams that can provide a dedicated host server and manage a self-hosted Linux deployment.
What is good
- Analyzes jitter, delay variation, and packet loss
- Saves call records to an ODBC-supporting database
- Exports signaling and RTP packets as PCAP files
- Can decode calls and save audio as WAV
What to know first
- Pricing is available on request
- Ongoing-call monitoring is marked beta
- Ongoing-call monitoring requires the TCP manager port enabled
- Commercial plugins are listed for additional codecs
Verdict
sipMON combines call-quality analysis, alerts, call records, and packet capture for PBXware-oriented ITSPs. Its live-call monitoring remains beta, and deployment requires a dedicated host server.
Compared on VoIP monitoring software
- MOS scoring
- Yes
- Jitter tracking
- Yes
- Packet-loss tracking
- Yes
