Desjardins Identity Protection adds security measures for members’ and clients’ personal and financial information. The free service includes dark-web monitoring, identity restoration help, and protection for Desjardins accounts and assets in the event of unauthorized transactions. ID Assist, provided by Sigma Loyalty Group Inc., monitors the dark web and can send alerts when it detects personal information. If a customer’s identity is stolen, Desjardins can guide them through recovery; they may be reimbursed up to $50,000 for identity restoration expenses. Customers can check Equifax and TransUnion credit reports in AccèsD and sign up for email alerts about changes through the TransUnion CreditView Dashboard. An ID Assist access code can be requested through Desjardins mobile services or AccèsD in a browser. The service is listed for Android, iOS, and web access. Desjardins says it does not share customer information without consent and never asks for a password or PIN. Support is available by phone at 1-800-224-7737 (1-800-CAISSES), with an option to schedule a call.
Who it is for
It is intended for Desjardins members and clients who want identity monitoring and recovery support. It may suit customers who want to review credit reports through AccèsD and receive credit-report change alerts.
What is good
- Free service for members and clients.
- Dark-web monitoring sends alerts when personal information is detected.
- Identity recovery guidance is available.
- Reimbursement may reach $50,000 for restoration expenses.
- Android, iOS, and web access are listed.
What to know first
- ID Assist is provided by an external company.
- Reimbursement is limited to identity restoration expenses.
- Credit-report alerts require sign-up through TransUnion CreditView Dashboard.
Verdict
Desjardins Identity Protection combines dark-web alerts, recovery guidance, and protection for Desjardins accounts and assets against unauthorized transactions. The stated reimbursement is for identity restoration expenses, up to $50,000.
Desjardins Identity Protection plans and pricing
All plansCompared on identity theft protection services
- Free plan
- Yes
- Dark-web monitoring
- Yes
- Identity restoration
- Yes
- Identity-theft insurance
- Yes
