E-MetroTel UCX

7.7easy start · #40of 174
in Business Phone Systems

Free to practise onno
Well documentedyes
Runs where you workyes

Runs on Android, iOS, Mac, Web, Windows. Paid plans from $17.50/mo.

E-MetroTel UCX is ranked #40 of 174 in business phone systems on The Geeks Club, made by E-MetroTel UCX. It runs on Android, iOS, macOS, Web, Windows. There is no free plan. Paid plans start at $17.50/mo.

E-MetroTel UCX plans and pricing

All plans

UCX-Cloud Mini $17.50/mo Per user/month billed monthly Up to 32 users · IVR · multi-device support · voicemail · call forwarding · mobile app · XSTIM integration emetrotel.com · 12 Oct 2026

UCX-Cloud Pro $22/mo Per user/month billed monthly Up to 1000 users · call recording · advanced analytics · priority support · video conferencing · chat and team messaging emetrotel.com · 12 Oct 2026

Enterprise Unlimited users emetrotel.com · 22 Sept 2026

Enterprise Custom Pricing Unlimited users · API access · dedicated account manager · custom integration · SLA guarantee · priority support emetrotel.com · 12 Oct 2026

Compared on business phone systems

Free plan: No
Included users: 32 users
Auto attendant: Yes
Call routing: custom
Voicemail transcription: Yes
Desktop and mobile apps: Yes

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The record

Product: UCX Cloud is a cloud phone system combining voice, messaging, mobile fax, and CRM-connected workflows under one admin panel.
AI features: Its AI features include voicemail transcription, conversation summaries, sentiment analysis, and follow-up prompts.
Calling: Users can make and receive business calls from mobile, desktop, or browser.
Collaboration: The platform offers shared messaging channels, video and calling, and analytics and reporting.
Integrations: The maker says UCX Cloud has built-in integrations with Microsoft Teams and Salesforce, and API-based integration is possible for SugarCRM and Microsoft Active Directory.
API and call control: The maker's web integrations page describes API integrations and support for click-to-dial, call recording, conferencing, and call transfer.
Contact center channels: The omnichannel contact center supports voice, webchat, Facebook Messenger, WhatsApp, SMS, and email.
Hardware and number porting: The maker says UCX Cloud requires no special hardware and supports porting existing business phone numbers.
Security and deployment: The maker says UCX Cloud offers a built-in firewall, secure data management, and cloud, on-premise, or hybrid deployment options.
Support: The product page lists global support, while its Pro plan includes priority support and Enterprise lists a dedicated account manager.
Intended users: The maker describes UCX Cloud as built for organizations operating across multiple locations, including retail, finance, auto dealerships, and enterprise offices.
Mobile and desktop apps: The maker provides Infinity 3065 softphone downloads for iOS, Android, and Windows, and says they are supported on UCX Release 7.0 platforms.
Company background: E-MetroTel says it was founded in 2009 and has design and support teams across the United States, Canada, Europe, and Asia-Pacific.
Founded: 2009
Price from: $17.50/mo

Where it ranks on The Geeks Club

Best Business Phone Systems in 2026#40 of 174

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Sources

emetrotel.com/ucxcloud/· checked 12 Oct 2026
emetrotel.com/web-integrations/· checked 12 Oct 2026
emetrotel.com/software-downloads/· checked 12 Oct 2026
emetrotel.com/about-us/· checked 12 Oct 2026