Exotel Business Phone System

7.4easy start · #70of 174
in Business Phone Systems

Free to practise onno
Free trialyes
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web. Paid plans from ₹9,999/mo.

Exotel Business Phone System is ranked #70 of 174 in business phone systems on The Geeks Club, made by Exotel Business Phone System (Bengaluru, Karnataka, India). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at ₹9,999/mo.

Exotel Business Phone System plans and pricing

All plans

Dabbler ₹9,999/mo 5 months validity; ₹4,999 rental; 5,000 credits; 1 Exotel phone; 3 agents; multi level IVR 5 months validity · ₹4,999 rental · 5,000 credits · 1 Exotel phone · 3 agents · multi level IVR next.exotel.com · 11 Oct 2026

Believer ₹19,999/mo 11 months validity; ₹10,499 rental; 9,500 credits; 2 Exotel phones; 6 agents; multi level IVR 11 months validity · ₹10,499 rental · 9,500 credits · 2 Exotel phones · 6 agents · multi level IVR next.exotel.com · 11 Oct 2026

Influencer ₹49,499/mo 11 months validity; ₹10,499 rental; 39,000 credits; 10 Exotel phones; unlimited agents; multi level IVR 11 months validity · ₹10,499 rental · 39,000 credits · 10 Exotel phones · unlimited agents · multi level IVR next.exotel.com · 11 Oct 2026

Compared on business phone systems

Free plan: No
Included users: 3 users
Auto attendant: Yes
Call routing: custom
Voicemail transcription: No
Desktop and mobile apps: Yes

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The record

Purpose: Exotel’s cloud phone system is aimed at small businesses and provides IVR, call routing, and scalable business calling.
Call management: The system routes calls by business hours, caller location, or history and supports instant transfers with context.
Missed calls: Missed call automation can trigger responses or callbacks to capture leads.
Concurrent calls: Exotel says one number can handle unlimited concurrent calls.
Automation and reporting: Features include an auto dialer, automated IVR campaigns, campaign analytics, and secure call recording.
Setup and number porting: The product page says most small businesses can set up and start managing calls within 30 minutes and can port an existing business number.
Devices: The product page says teams can make and receive calls using mobile phones, desktops, softphones, or landlines.
Integrations: Documented integrations include Zoho Desk, Zoho CRM, Freshdesk, HubSpot, Salesforce, CleverTap, WebEngage, MoEngage, and Shopify Verification.
Security: Exotel’s pricing page says its security measures include voice log encryption, ISO 27001:2013, PCI DSS, and data access controls.
Trial: The pricing page offers a no-commitment, 7-day free trial with 500 free credits and says trial accounts can use custom call flows and integrations.
Plan limitation: Voice Streaming (Agent Stream) is excluded from the listed plans and is offered separately with pricing available by contacting Exotel.
Support: Exotel’s business phone system integration documentation directs customers to Dashboard chat or WhatsApp at 08088919888 for integration help.
Price from: ₹9,999/mo

Where it ranks on The Geeks Club

Best Business Phone Systems in 2026#70 of 174

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Sources

exotel.com/products/small-business-phone-system/· checked 11 Oct 2026
docs.exotel.com/business-phone-system/integrations· checked 11 Oct 2026
next.exotel.com/pricing/business-phone-system/· checked 11 Oct 2026