FeedbackRobot

7.6easy start · #37 of 165
in Review Management Software

Free to practise onyes
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on Web. Paid plans from $99/mo.

FeedbackRobot is ranked #37 of 165 in review management software on The Geeks Club. It runs on Web. There is a free plan. Paid plans start at $99/mo.

FeedbackRobot plans and pricing

All plans

Free Free 25 actions total · 10 drafts · 10 surveys · 5 assets feedbackrobot.com · 28 Sept 2026

Agent Pro $99/mo per business / workspace 1,000 AI actions/month · 2 workspaces · unlimited touchpoints · 50 video/voice recordings/month feedbackrobot.com · 28 Sept 2026

Agent Advanced $199/mo per business / workspace 5,000 AI actions/month · 10 workspaces · unlimited touchpoints · 200 video/voice recordings/month feedbackrobot.com · 28 Sept 2026

Agent Enterprise $399/mo per business / workspace 20,000 AI actions/month · 50 workspaces · unlimited touchpoints · 1,000 video/voice recordings/month feedbackrobot.com · 28 Sept 2026

Compared on review management software

Free plan: Yes
Paid from: $99/mo
Review sources: Google, Tripadvisor, Booking.com, Agoda, Yelp, Facebook, Zomato, OpenTable
Request channels: multichannel
Location limit: 2 locations
Monitoring alerts: Yes
AI response assistance: Yes
Review display widgets: Yes

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The record

Core product: FeedbackRobot is an AI agent that watches reviews, asks customers for feedback, replies to incoming feedback, and flags issues needing a human.
Review monitoring: It monitors Google, Tripadvisor, Booking.com, Agoda, Yelp, Facebook, Zomato, and OpenTable, scoring reviews for sentiment.
AI surveys: AI Prompt to Survey generates branded surveys from a simple prompt without form building or coding.
Resolutions: AI Resolutions identify what went wrong, contact the customer in the business's voice, make an authorised offer, or escalate to a person.
Review publishing limit: FeedbackRobot drafts public review replies, but the user must copy and publish them in the platform's own console.
Integrations: Listed connections include Agoda, Amadeus, API, Booking.com, Cin7, customer import, Delphi, embeds, Facebook, Google, QR codes, Salesforce, Shopify, Stripe, Tripadvisor, and Yelp.
Custom connectivity: The API and generic webhooks can trigger surveys from tools that make HTTP requests, and CSV import supports one-off customer lists.
AI assistant: The product includes an Assistant for chatting about feedback data and an MCP Server for querying feedback through Claude, ChatGPT, or another MCP-compatible client.
Video testimonials: Video or voice testimonials record in a browser on a phone, tablet, or laptop, with no app to install, and nothing is public until approval.
Usage limits: FeedbackRobot meters actions such as sending surveys, sending review replies, running resolutions, and generating summaries, while reading and monitoring do not consume actions.
Support: The help center says opening its chat connects users with a real person who usually replies within a few hours.
Security and privacy: The privacy policy says it does not sell personal data, encrypts data sent to AI subprocessors, uses AWS or Google Cloud hosting, and applies industry-standard security measures.
Target customers: The maker says FeedbackRobot is built for local and service businesses such as hair salons, clinics, and restaurants, and for businesses that cannot afford a manual reputation-management team.
Price from: $99/mo

Where it ranks on The Geeks Club

Best Review Management Software in 2026#37 of 165

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Sources

feedbackrobot.com/help/welcome-to-feedbackrobot· checked 28 Sept 2026
feedbackrobot.com/integrations· checked 28 Sept 2026
feedbackrobot.com/features· checked 28 Sept 2026
feedbackrobot.com/help/how-resolutions-work· checked 28 Sept 2026
feedbackrobot.com/help/respond-to-reviews· checked 28 Sept 2026
feedbackrobot.com/features/video-testimonials· checked 28 Sept 2026
feedbackrobot.com/help/understanding-actions-and-limits· checked 28 Sept 2026
feedbackrobot.com/help· checked 28 Sept 2026
feedbackrobot.com/privacy· checked 28 Sept 2026
feedbackrobot.com/about· checked 28 Sept 2026
feedbackrobot.com/pricing· checked 28 Sept 2026