Mitel MiVoice Business

7.5easy start · #59of 174
in Business Phone Systems

Well documentedyes
Runs where you workyes

Runs on Android, Browser, iOS, self-hosted, Web, Windows.

Mitel MiVoice Business is ranked #59 of 174 in business phone systems on The Geeks Club, made by Mitel MiVoice Business (Ottawa, Ontario, Canada). It runs on Android, Browser extension, iOS, Self-hosted, Web, Windows.

Mitel MiVoice Business plans and pricing

All plans

MiVoice Business One-time CapEx purchase or monthly subscription; contact Mitel or a channel partner for details. 5–65,000 users · on-premises, private cloud, public cloud, or hybrid mitel.com · 12 Oct 2026

Compared on business phone systems

Auto attendant: Yes
Call routing: advanced
Voicemail transcription: Yes
Desktop and mobile apps: Yes

Best Mitel MiVoice Business alternatives

See all 20

Microsoft Teams Lesson 19.1 VitalPBX Lesson 29.0 Talkroute Lesson 38.9 3CX Lesson 48.8 Vodia PBX Lesson 58.8 Freshcaller Lesson 68.8

The record

Product: MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools.
Deployment: It supports on-premises, private cloud, public cloud on AWS or Azure, and hybrid deployments.
Scale: Mitel states that the platform scales from 5 to 65,000 users on a single platform architecture.
Calling: Voice capabilities include PBX features, advanced call control, mobility, and IP desk phone options.
Collaboration: The product page says MiVoice Business comes with MiCollab, which offers chat, video conferencing, screen sharing, file sharing, presence, and team workspaces on desktop or mobile.
Remote work: Single Number Reach, Hot Desking, and Teleworker mode support employees working away from the office.
Integrations: The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement.
Industry integrations: Mitel describes purpose-built integrations for healthcare, hospitality, financial services, government, and education.
Resilience: Local calling survivability can maintain voice service during WAN outages or data center incidents, with automatic resynchronization when connectivity returns.
Security: Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates.
Encryption: The security guide says TLS is used for secure web access and SRTP can protect voice media streams.
Administration: The small business package page says MiVoice Business provides access to Mitel Administration for managing users after deployment.
Support: Mitel provides a Document Center, Learning Center, and worldwide technical support for customers, service providers, and partners.
Founded: 1973

Where it ranks on The Geeks Club

Best Business Phone Systems in 2026#59 of 174

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Sources

mitel.com/products/mivoice-business· checked 12 Oct 2026
mitel.com/sites/default/files/s3_imports/Business· checked 12 Oct 2026
mitel.com/products/mivb-small-business-package· checked 12 Oct 2026
mitel.com/de-de/produkte/mivoice-business· checked 12 Oct 2026