NCR Counterpoint is a paid retail management system for point of sale, inventory, customer records, purchasing, and sales history. Its POS supports retail, wholesale, mail-order, and ecommerce workflows, including sales, returns, orders, and layaways. Inventory tools cover transfers between locations, physical counts, promotional pricing, and apparel grids for dimensions such as size and color. Retailers can use employee permissions, sales reporting, and multi-location support. Offline operation can let workstations continue entering tickets and orders while disconnected from the database server, with automatic synchronization after reconnection; Offline V2 is required. Counterpoint Mobile provides item and customer lookup, inventory counts, and sales on iPhone, iPod Touch, or iPad over wireless or cellular networks. CPOnline is an integrated ecommerce option that sends online orders into the POS. The product interfaces with popular accounting systems and lists additional retail apps for email marketing, ecommerce, and alerts. NCR describes Counterpoint as a solution for merchants of all sizes, with an emphasis on specialty retail. Pricing is available on request through an NCR partner or reseller.
Who it is for
Counterpoint may suit retailers, including specialty retailers, that need POS, inventory, and sales management across one or multiple locations. Its fit also depends on whether the business can use its Windows or iOS platforms and obtain pricing from a partner or reseller.
What is good
- Supports retail, wholesale, mail-order, and ecommerce workflows.
- Inventory tools include transfers and physical counts.
- Offline mode can sync entered tickets and orders.
- Includes employee permissions and sales reporting.
- CPOnline routes online orders into the POS.
What to know first
- Pricing is available on request.
- Offline operation requires Offline V2.
- CPMobile has stated device and Counterpoint version requirements.
- CPMobile does not support dial-up credit-card processing.
Verdict
NCR Counterpoint covers a broad set of retail workflows, with inventory, reporting, and multi-location capabilities. Confirm the required offline version, mobile requirements, and partner pricing before deciding whether it fits your operation.
NCR Counterpoint plans and pricing
All plansCompared on point-of-sale software
- Inventory management
- Yes
- Offline mode
- Yes
- Employee permissions
- Yes
- Multi-location support
- Yes
- Sales reporting
- Yes
