Paddle Retain

Paddle Retain is ranked #13 of 47 in dunning management software on The Geeks Club. It runs on Web. There is no free plan. A free trial is offered.

Paddle Retain plans and pricing

Paddle Retain Not published No extra cost with Paddle Billing; standalone pricing not stated paddle.com · 4 Oct 2026

Compared on dunning management software

Free plan: No
Paid from: $500/mo
Automated retries: Yes
Retry schedule controls: No
Notification channels: email, in-app, SMS
Recovery workflows: Yes
Payment integrations: Paddle Billing, Braintree, Chargebee, Chargify, Recharge, Recurly, Stripe Billing, Zuora
API and webhooks: Yes

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Paddle Retain

Purpose: Retain is a retention toolkit for recovering failed payments, reducing cancellations, and increasing customer lifetime value.
Failed payment recovery: Retain automatically recovers users who churned because of failed payments or expired payment methods.
Retry optimization: Its retry logic uses payment failure data and customer metadata, including day of week, failure code, card type, and location, to choose retry timing.
Payment updates: Customers can update payment details through a localized recovery experience with Apple Pay or Google Pay and no sign-in requirement.
Cancellation flows: Automated cancellation flows can offer personalized retention offers and collect customer feedback about why they are leaving.
Term optimization: Retain can reach selected customers with annual plan upgrades to increase lifetime value.
Integration: Retain works with an existing billing stack and can be configured by adding a JavaScript snippet.
Branding: Businesses can give customers a fully branded Retain experience.
Security and compliance: Paddle says Retain is SOC 2 certified and compliant with GDPR and other local data collection regulations.
Intended customers: Paddle describes Retain as serving SaaS, app, and digital product businesses.
Trial: The term optimization page offers a 30-day free trial.
Maker: Paddle’s about page describes it as a Merchant of Record for digital product companies.
Founded: 2012
Headquarters: London, United Kingdom

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Where it ranks on The Geeks Club

Best Dunning Management Software in 2026#13 of 47

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Sources

paddle.com/retain· checked 4 Oct 2026
paddle.com/retain/failed-payment-recovery· checked 4 Oct 2026
paddle.com/retain/cancellation-flows· checked 4 Oct 2026
paddle.com/retain/term-optimization· checked 4 Oct 2026
paddle.com/about· checked 4 Oct 2026