PeakMetrics

7.2easy start · #36of 85
in Social Media Listening Software

Well documentedyes
Runs where you workno

Runs on api, Web.

PeakMetrics is ranked #36 of 85 in social media listening software on The Geeks Club, made by PeakMetrics (Los Angeles, California, United States). It runs on API, Web.

Compared on social media listening software

Free plan: No
Social network coverage: Twitter, TikTok, Reddit, Telegram, Discord
Web monitoring: Yes
Sentiment analysis: Yes
News monitoring: Yes
Alert channels: Slack

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The record

Purpose: PeakMetrics describes its product as a narrative intelligence platform that helps organizations understand how online narratives spread, gain traction, and affect them.
Threat detection: The platform detects emerging narratives, bot activity, coordinated campaigns, and deepfakes across news, social, and the open web in real time.
Risk scoring: It scores threats based on risk and velocity for a brand and supports customizable scoring based on the brand’s risk profile.
Language coverage: PeakMetrics says its narrative detection covers more than 100 languages.
Analysis: Its LLM-powered Smart Categories analyze context, sentiment, and meaning, while Trust & Favorability Analysis tracks changes across audiences and channels.
Response tools: The platform offers AI-generated response guidance, narrative takedowns, branded fact centers, GEO optimization, and executive-ready rapid response briefings.
Integrations and outputs: PeakMetrics describes a first-party data pipeline and Custom Channels API for bringing in sources, with intelligence delivered through dashboards, alerts, briefings, or API feeds.
Support: Each customer has a dedicated solutions consultant, with custom onboarding, strategic advisory, rapid response support, and ongoing configuration optimization.
Intended customers: The maker presents PeakMetrics for commercial enterprises, agencies and consultancies, and government and public-sector or defense organizations.
Security documentation: The Trust Center lists SOC 2 Type 2, ISO/IEC 42001:2023, SOC 2 Type 1, ISO/IEC 27001:2022, GDPR, and CCPA, and provides access to documentation by request.
Privacy and AI: PeakMetrics’ privacy policy says User Content is not used to train AI tools and advises users not to include sensitive personal information in prompts.
Security limits: The Trust Center says company policies are being prepared and that security-related reports and completed questionnaires may be provided upon request.
Commercial access: The platform page describes customized configuration and directs prospective customers to request a tailored demo; it does not state prices there.
Company: PeakMetrics’ 2024 company story identifies PeakMetrics as the company and says co-founders Nick Loui and Bobby Lincoln created it; the contact page lists its office in Los Angeles, California.

Where it ranks on The Geeks Club

Best Social Media Listening Software in 2026#36 of 85

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Sources

peakmetrics.com· checked 11 Oct 2026
peakmetrics.com/platform· checked 11 Oct 2026
trust.peakmetrics.com· checked 11 Oct 2026
peakmetrics.com/privacy· checked 11 Oct 2026
peakmetrics.com/insights/detect-decipher-defend-the-sto· checked 11 Oct 2026
peakmetrics.com/responsible-ai· checked 11 Oct 2026
peakmetrics.com/terms· checked 11 Oct 2026