Safecall Investigation Case Management is a web-based service for managing investigations arising from whistleblowing reports or workplace incidents. Teams can group related cases, assign investigators and managers, set priorities and tasks, and track progress with checklists, timelines, alerts, and dashboards. It is presented for whistleblowing, HR, workplace, fraud, financial, criminal, health and safety investigations, and workplace incidents. Users can store pictures, audio files, and notes as evidence, and investigation managers and investigators can communicate confidentially. Reports, timelines, and key metrics can be exported for management and audit purposes. The service can connect with Safecall whistleblowing products or be used on its own; API capabilities are available for deeper integration. It is a SaaS web solution that responds to mobile and tablet screens, with no app or installation required. The portal is described as available in more than 60 translation languages. Listed safeguards include GDPR compliance, TLS 1.2 connections, AES256 encryption, case-level access controls, two-factor authentication, and regular independent penetration testing. Pricing is provided on request.
Who it is for
Safecall Investigation Case Management may suit organizations handling whistleblowing, HR, workplace, fraud, financial, criminal, or safety investigations. It supports investigation teams that need evidence storage, progress tracking, and exportable reports.
What is good
- Groups cases and assigns multiple investigators
- Stores pictures, audio files, and notes
- Exports reports, timelines, and key metrics
- Works without an app or installation
- Offers case-level access controls and two-factor authentication
What to know first
- Pricing is available on request
- Complex integrations are not needed for implementation, but deeper integration uses API capabilities
Verdict
Safecall provides case tracking, evidence storage, confidential communications, and exportable reporting in a web-based service. Contact the company to discuss fit and pricing for your investigation workflows.
Safecall Investigation Case Management plans and pricing
All plansCompared on case management software
- Case management
- Yes
- Evidence management
- Yes
- Interview management
- Yes
- Findings & remediation
- Yes
- Audit log
- Yes
