SocialCX

7.4easy start · #30of 85
in Social Media Listening Software

Runs on Web.

SocialCX is ranked #30 of 85 in social media listening software on The Geeks Club. It runs on Web. There is a free plan. A free trial is offered.

SocialCX plans and pricing

Free Free $0 forever 5 tracked keywords · 1,000 mentions/month · 1 seat · 3 days data retention socialcx.app · 11 Oct 2026

Starter 15 tracked keywords · 5,000 mentions per month · 3 seats · 30 days data retention socialcx.app · 22 Sept 2026

Growth 40 tracked keywords · 25,000 mentions per month · 5 seats · 90 days data retention socialcx.app · 22 Sept 2026

Enterprise Unlimited tracked keywords · Custom mentions per month · Unlimited seats · Unlimited data retention socialcx.app · 22 Sept 2026

Starter $99/mo $99/mo 15 tracked keywords · 5,000 mentions/month · 3 seats · 10 days data retention socialcx.app · 11 Oct 2026

Growth $299/mo $299/mo 40 tracked keywords · 25,000 mentions/month · 5 seats · 15 days data retention socialcx.app · 11 Oct 2026

Brand Intel Lesson 18.7 Awario Lesson 28.1 dig Lesson 38.1 Sprinklr Social Listening Lesson 48.0 Social Searcher Lesson 58.0 Brand24 Lesson 68.0

Product: SocialCX is a hosted social listening and analytics platform for monitoring brand perception and online conversations.
Monitoring coverage: It monitors social media, news, blogs, forums, and reviews across 100+ countries and 80+ languages.
Sources: Named sources include X, Reddit, Facebook, Instagram, YouTube, Google News, Apple App Store, Google Play, Yelp, Amazon, and Walmart.
AI analysis: The platform scores sentiment with multi-model AI and detects anomalies in mention volume or sentiment.
Workflow: Teams can triage mentions in a unified inbox, route them to teammates, and review trends in dashboards.
Integrations: SocialCX says it connects to Slack, Zapier, and email for alerts and morning briefs.
Security: The maker states that data is encrypted in transit and at rest and that workspaces are isolated with row-level security.
Compliance: SOC 2 Type II is in progress, and a GDPR-ready DPA is available on request.
Support: Priority support and an SLA are listed as plan features in the pricing comparison.
Setup: The maker says most teams can start monitoring within five minutes without scripts or prior integrations.
Intended users: The platform is positioned for brand, marketing, customer experience, PR, leadership, operations, and agency teams.
Company: SocialCX is a product of Humatech OÜ, registered at Tornimäe tn 5, 2nd floor, 10145 Tallinn, Estonia.

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