Spring Health is a mental health service offering self-guided tools, coaching, therapy, medication management, and specialty care. It works with employers, health plans, and channel partners to provide care. Its Precision Mental Healthcare approach uses member needs, preferences, symptoms, goals, and care options to recommend care and providers, while members retain choice. Spring Health says provider appointments are available in less than a day on its business page. The member app offers personalized recommendations, appointments, self-guided Moments, Care Navigator messaging, and 24/7 support. Employers can connect it with benefits ecosystems through eligibility integrations, single sign-on, benefits navigation, warm handoffs, referrals, and reporting. Employer reports are de-identified and aggregated, covering engagement, utilization, access, population-level clinical improvement, and broader trends. Spring Health says employers do not receive member-level clinical information without express authorization. Services and dependent eligibility vary by employer, health plan, location, and benefit design. The company was founded in 2016 and is headquartered in New York. Pricing is on request.
Who it is for
Spring Health is aimed at employers, health plans, and channel partners arranging mental health care. Members can access recommendations and support through web, iOS, and Android apps, subject to their benefit design and location.
What is good
- Offers self-guided tools, coaching, therapy, and specialty care.
- Member app includes Care Navigator messaging and 24/7 support.
- Employer reporting is de-identified and aggregated.
- Works with benefits ecosystems through integrations and referrals.
- Listed Trust Center badges include HITRUST and SOC 2 Type II.
What to know first
- Available services vary by employer, plan, location, and benefit design.
- Billing platform stores one primary insurance plan at a time.
- Secondary claims are not automatically submitted.
- Pricing is on request.
Verdict
Spring Health combines several types of mental health support with employer-facing benefits integrations and aggregate reporting. Confirm which services and dependents are covered, and consider the stated insurance billing limits.
Spring Health plans and pricing
All plansCompared on employee mental health software
- Therapy access
- Yes
- Coaching access
- Yes
- Live sessions
- Yes
- Mindfulness content
- Yes
- Employer reporting
- aggregate
- Mobile apps
- Yes
