Telchemy SQmediator monitors and troubleshoots the real-time performance of VoIP, video, and data services. It combines passive monitoring with active tests, reporting experience scores such as MOS alongside QoS measures and diagnostics for voice, audio, and video sessions. The product lists Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex, and can analyze encrypted audio and video without decrypting it. Linux, Windows, and Android test agents can simulate calls and check web, email, DNS, DHCP, and SIP services. Dashboards, email, and SNMP traps can alert teams when configured thresholds are exceeded. The system runs on Linux servers or virtual machines, on premises, in cloud environments, or in data centers. Its multitenant architecture can manage thousands of customers and sites and millions of end users. Deployment requires an Oracle or PostgreSQL database that customers set up themselves. Pricing is available on request; licensing depends on selected modules, and combining passive monitoring with active testing costs extra.
Who it is for
SQmediator is aimed at enterprises, government organizations, and service providers that need to monitor communications and network services. Its multitenant design also suits organizations managing many customers or sites.
What is good
- Reports MOS, QoS metrics, and session diagnostics
- Analyzes encrypted media without decrypting it
- Test agents cover Linux, Windows, and Android
- Supports multitenant deployments at large scale
What to know first
- No free plan
- Oracle or PostgreSQL setup is the customer's responsibility
- Passive monitoring plus active testing costs extra
Verdict
SQmediator brings passive monitoring, synthetic tests, and service alerts into one platform for voice, video, and data. Buyers should account for database setup and module-based licensing, with pricing available on request.
Telchemy SQmediator plans and pricing
All plansCompared on VoIP monitoring software
- Free plan
- No
- MOS scoring
- Yes
- Jitter tracking
- Yes
- Packet-loss tracking
- Yes
- Synthetic call tests
- Yes
