TraceLink Track and Trace provides serialization and traceability for pharmaceutical manufacturers exchanging compliance data with contract manufacturers and downstream partners. Its workflows span serialization generation, labeling, aggregation, decommissioning and destruction, as well as scanning, shipping, verification and compliance. Serialization management brings processes into one platform with configurable automation and support for high-volume transactions. Organizations can centralize multinational compliance or distribute work among affiliates and distributors, using country-specific modules to extend into markets. The TraceLink network lets customers and trading partners connect once and interoperate through point-and-click configuration. Integrations include EDI in ANSI X12 and EDIFACT formats, SAP IDoc, XML API, email and SFTP. TraceLink says automatic updates support changing regulations, guidelines, technical standards, software and workflows. It describes 24x7 support, automatic upgrades and releases, and encryption of customer data in transit and at rest. Listed security measures include backups, monitoring, vulnerability management and incident response; assessments include ISO 27001 and ISO 27017, SOC 2 / ISAE 3000 Type II, and penetration testing. The product is available on Android, iOS, web and API. Pricing is on request.
Who it is for
This suite is for pharmaceutical manufacturers managing global serialization and traceability with contract manufacturers and downstream supply-chain partners.
What is good
- Covers serialization, shipping, verification and compliance workflows
- Supports centralized or distributed global operations
- Trading partners can connect through the TraceLink network
- Integrates with EDI, SAP IDoc, XML API, email and SFTP
- Customer data is encrypted in transit and at rest
What to know first
- Pricing is available only on request
Verdict
TraceLink combines serialization workflows, partner connectivity and compliance processes for pharmaceutical supply chains. Organizations considering it will need to request pricing and assess which operating model and country-specific modules fit their needs.
TraceLink Track and Trace plans and pricing
All plansCompared on product traceability software
- Lot and batch tracking
- Yes
- Recall management
- Yes
- Supply-chain events
- Yes
- Serialization support
- Yes
- Traceability scope
- end_to_end


