Product: Viaje describes itself as an AI-powered, government ID-verified travel platform for trip planning and traveler connections.
AI itinerary planner: Its AI creates itineraries based on destination, dates, budget and travel preferences, with live pricing and booking links.
Replanning: The site says Viaje AI can replan trips when flights are delayed or weather changes.
Community verification: The site says travelers, guides and hosts must verify with government-issued ID before interacting.
Trip features: Users can create trips and events, find tripmates, share rides and split expenses.
Wallet and payments: Viaje describes a multi-currency wallet supporting 45+ currencies and says users can settle expenses via UPI, Wise, PayPal or local payment methods.
Messaging and calls: The platform advertises end-to-end encrypted chats, voice and video calls, plus live translation.
Local guides: Viaje says it has verified local experts in 1,200+ cities, with guide meetups, tours and emergency assistance.
Safety: Its Hawkeye system is described as providing one-tap SOS, live GPS tracking, nearest-guide dispatch and a 24/7 command centre.
Security certification: Viaje's About page says it achieved ISO 27001:2022 information security management certification in April 2026.
ID data handling: Viaje says identity verification uses DigiLocker or HyperVerge and that it receives a verification token and minimal consented fields, not raw ID images or full ID numbers.
Integrations and providers: The privacy policy names TBO, Viator and GetYourGuide as travel service aggregators and Cashfree, Razorpay, CCAvenue, PayU and Payoneer as payment processors.
Support: The site lists 24/7 customer support and provides email, phone, WhatsApp and Discord contact channels.
Platforms: The site links to the Apple App Store, Google Play and Indus App Store for app downloads.

Where it ranks on The Geeks Club

Best AI Travel Planners in 2026#66 of 161

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Sources

viaje.in/about.html· checked 11 Oct 2026
viaje.in· checked 11 Oct 2026
viaje.in/privacy.html· checked 11 Oct 2026
viaje.in/terms.html· checked 22 Sept 2026