AgentDesk vs Agentforce Vibes
| AgentDesk | Agentforce Vibes | |
|---|---|---|
| Free plan | Yes | |
| Paid from | $125/mo | |
| Platforms | api, self-hosted, Web | Web, iOS, Android |
| Free plan | Yes | Yes |
| Supported channels | Web chat and widget; WeChat Official Account; WeCom Customer Service; custom channels via Open API / Open IM | |
| Workflow actions | Yes | |
| Human handoff | Yes | |
| API access | Yes | |
| AI resolution model | hybrid | |
| Ticketing workflows | Yes | |
| Routing automation | Yes | |
| Channels supported | Web Widget, standalone customer chat page, Open IM API/WebSocket, WeChat Official Account, WeCom Customer Service | |
| Knowledge base | Yes | |
| Scheduled runs | Yes | |
| Human approvals | Yes | |
| Web browsing | Yes | |
| Paid from | $125/user/mo | |
| Code completion | Yes | |
| Chat assistance | Yes | |
| Coding agent | Yes | |
| Supported IDEs | Agentforce Vibes IDE, Visual Studio Code | |
| Codebase indexing | Yes | |
| Terminal access | Yes |
Listed together in Best AI Customer Service Agents