BoldDesk vs Kustomer

BoldDesk

7.0 #37 in Help desk software

About BoldDesk

Kustomer

7.5 #18 in Help desk software

About Kustomer
BoldDeskKustomer
Free planNoNo
Free trialNoNo
Paid from$99/mo—
Open sourceNoNo
PlatformsapiAndroid, api, iOS, Web
Free planNo—
Paid from$20/user/mo—
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats5—

Both are listed in Best Help Desk Software, Best Customer Self-Service Software. On The Geeks Club, Kustomer scores higher on our published basis.