Chatwoot vs Vtiger Help Desk

Chatwoot

9.2 #2 in Help desk software

About Chatwoot

Vtiger Help Desk

9.2 #1 in Help desk software

About Vtiger Help Desk
ChatwootVtiger Help Desk
Free planYesYes
Free trialYesYes
Paid from$19/mo$12/mo
Open sourceYesNo
PlatformsAndroid, api, iOS, Linux, self-hosted, WebAndroid, api, iOS
Free planYesYes
Paid fromFree$12/user/mo
SLA managementYesYes
Help centerYesYes
API accessYesYes
Included agent seats210
Shared inbox—Yes
Ticket automation—Yes
Customer portal—Yes

Both are listed in Best Help Desk Software. On The Geeks Club, Chatwoot scores higher on our published basis.