Chronodesk vs Vivantio

Chronodesk

6.9 #6 in IT SLA Management Software

About Chronodesk

Vivantio

7.9 #11 in Help desk software

About Vivantio
ChronodeskVivantio
Free planNoNo
Free trialYesNo
Paid from$15/mo$49/mo
Open sourceNoNo
PlatformsAndroid, iOS, Webapi, self-hosted, Web
Free planNoNo
Paid from15 /user/mo—
SLA scopeboth—
Escalation automationYes—
Business-hour calendarsYes—
Multi-level SLAsYes—
SLA reportingYes—
API accessYes—

Both are listed in Best IT SLA Management Software. On The Geeks Club, Vivantio scores higher on our published basis.