Contact vs ICTContact

Contact

5.7 #16 in Computer Telephony Integration Software

About Contact

ICTContact

7.0 #42 in Call Center Software

About ICTContact
ContactICTContact
Free planNoNo
Free trialNoYes
Paid from—$399/mo
Open sourceNoNo
PlatformsWindowsapi, Linux, self-hosted, Web
Screen popYesYes
In-call controlsYesYes
Deploymenton-premiseshybrid
Supported phone systemsCisco Call Manager 5.0; Cisco Call Manager 5.1; Cisco Call Manager 6.0; Cisco Call Manager 7.1; Cisco Call Manager 8; Cisco CMEAsterisk, SIP, IAX2
Free plan—No
Click-to-dial—Yes
CRM integrations—Salesforce, HubSpot, SuiteCRM, Vtiger CRM, YetiForce CRM, SugarCRM, Zoho CRM, Agile CRM, Pipedrive, Freshsales, ActiveCampaign, monday.com, Zendesk Sell, Close CRM, Streak CRM, Capsule CRM, Copper, Apptivo, Less Annoying CRM, Creatio, Keap, Microsoft Dynamics 365, Bitrix24

Both are listed in Best Computer Telephony Integration Software. On The Geeks Club, ICTContact scores higher on our published basis.