Enghouse CCaaS vs Tenfold

Enghouse CCaaS

6.3 #81 in Call Center Software

About Enghouse CCaaS

Tenfold

6.3 #10 in Computer Telephony Integration Software

About Tenfold
Enghouse CCaaSTenfold
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
Platformsapi, Webextension, macOS, self-hosted, Web, Windows
Screen popYesYes
Click-to-dialYesYes
Supported phone systemsAvaya, Cisco, Alcatel, Microsoft, Siemens3CX, Asterisk, Avaya AES, Broadsoft, Cisco Finesse, Cisco UCM, Webex Calling, Digium Switchvox, Genesys Pure Engage, Mitel/ShoreTel, Nextiva, RingCentral MVP, Yeastar
Free plan—No
In-call controls—Yes
Browser extension—Yes
Deployment—hybrid
CRM integrations—Salesforce, Microsoft Dynamics 365, ServiceNow, Zendesk, Oracle NetSuite, SugarCRM, Bullhorn, Outreach

Both are listed in Best Computer Telephony Integration Software. On The Geeks Club, Enghouse CCaaS scores higher on our published basis.