Five9 Contact Center Software vs Trengo
Five9 Contact Center Software
Five9
5.4 #40 in Social Media Customer Service Software
About Five9 Contact Center Software| Five9 Contact Center Software | Trengo | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | €299/mo | |
| Platforms | Web | Android, api, iOS, macOS, Web, Windows |
| Real-time monitoring | Yes | |
| Speech analytics | Yes | |
| Sentiment analysis | Yes | |
| Quality scorecards | Yes | |
| Free plan | No | |
| Shared inbox | Yes | |
| Conversation routing | round_robin | |
| Included agent seats | 10 agents | |
| Team collaboration | Yes | |
| WhatsApp templates | Yes |
Listed together in Best Social Media Customer Service Software