FreeScout vs Vivantio

FreeScout

7.8 #13 in Help desk software

About FreeScout

Vivantio

7.9 #11 in Help desk software

About Vivantio
FreeScoutVivantio
Free planYesNo
Free trialNoNo
Paid fromFree$49/mo
Open sourceNoNo
Platformsapiapi, self-hosted, Web
Free planYesNo
Shared inboxYes—
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—

Both are listed in Best Help Desk Software. On The Geeks Club, Vivantio scores higher on our published basis.