Freshservice vs GudDesk
| Freshservice | GudDesk | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | No |
| Paid from | $19/mo | $29/mo |
| Platforms | Android, api, iOS, Web | api, self-hosted, Web |
| Free plan | No | Yes |
| SLA management | Yes | Yes |
| IT asset management | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| HR knowledge base | Yes | |
| Paid from | $19/mo | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| AI ticket triage | Yes | |
| AI knowledge answers | Yes | |
| Request channels | chat, email, Slack, bot conversations |
Listed together in Best AI IT Service Desk Software